FAQ

Please allow 2-5 days for order processing. Shipping typically takes 5-7 business days within the United States. We typically use USPS ground advantage. You will receive a tracking number once your order has shipped so you can monitor its progress. Use cart for shipping estimates and shipping options.

Please allow 2-5 days for order processing. Shipping time depends on service chosen. Services offered depends on Country. Use cart for shipping estimates and shipping options. Though rare, there may be some customs delay. Tracking information will show once package has been released via customs. We are not responsible for VAT/Tax and duties charged.

We currently don't accept returns. Something wrong? Reach out orders@smokypaloma.com

We accept a variety of payment methods to make your shopping experience convenient. These include credit cards (Visa, Mastercard, American Express), PayPal, and, Shop Pay.